Cancellations and Refunds

The use of services from M/s Om Prakash Vinod Kumar., [hereafter referred to as "OPVK" constitutes agreement to these terms.

Cancellations and Refunds

OPVK reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice. Any abuse on our staff in any medium or format will result in the suspension or termination of your services.

We gives you an unconditional 10 days money back guarantee on shared hosting, and reseller hosting for any customer who paid the first invoice with a credit card or UPI or with online payment gateways like Razorpay, Payu and Paypal

The following methods of payments are non-refundable, and refunds will be posted as credit to the hosting account:

  • Bank Wire /NEFT/RTGS Transfers
  • Western Union Payments
  • Cheques / Demand Drafts / Payorders
  • Money orders
  • Cash Payments

There are no refunds on VPS, dedicated servers, administrative fees, install fees for custom software, ssl or domain name purchases. Refund requests for shared and reseller accounts after the initial 10 days will not be entertained.

The backup restore service are not included in your Hosting Fees. We charge an admin fees per instance in any event if you want us to restore your website from our weekly backup respository. The admin fees are payable immediately and are non-refundable.

We endorse many services offered by third party vendors. Refund for those services will be governed by the original service providers Policies, Terms and Conditions, Refund and Cancellation Policies etc. We do not take any responsibility for the payments made to third parties endorsed by us.

Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

Violations of the Terms of Service will waive the refund policy.

GST and Gateway fee if any will be deducted before the refund.

Money Back Guarantee

Each of OPVK's managed shared and reseller hosting plans carry a 10 days unconditional money back guarantee on them. If you are not completely satisfied with our services within the first 10 days of your service, you will be given a full refund of the contract amount. Remember, this is only for monthly shared or reseller packages and does not apply to VPS, dedicated servers, administrative fees, install fees for custom software, or domain name purchases.

OPVK will not activate new orders or activate new packages for customers who have an outstanding balance with OPVK. For a new order to be setup or a new package to be activated, you must have a balance of Rs.0.00, unless otherwise stated by OPVK in writing.

Jurisdiction

The laws of the Republic of India shall govern this agreement.

In any event of dispute the area of Jurisdiction would be Udaipur, Rajasthan only.